Privacy Policy
Last updated: July 2026
Who we are
Shepherd Window Cleaning ("Shepherd," "we," "our," or "us") operates https://shepherdshine.com. We're a locally owned exterior cleaning business in South Florida.
Information we collect
When you submit a quote form or contact us, we collect:
- Name and contact information (phone, optional email)
- Property location (ZIP code or address you share)
- Service details you describe
- Technical data (IP, device type, referring URL, UTM parameters)
How we use your information
We use your information to:
- Respond to your quote request
- Schedule and perform services
- Process invoices and payments
- Improve our marketing and service quality
Who we share information with
We share your information only with:
- Service providers (e.g., CRM, scheduling tools like Jobber) who help us operate
- Lead management systems we use internally
- Legal authorities when required by law
We do not sell your information. Ever.
SMS/Text Messaging & Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS text messages from Shepherd Window Cleaning. Message types include appointment confirmations and reminders, quote follow-ups, service updates, and occasional promotional offers.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@shepherdshine.com or (561) 917-8600.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with, sold to, or transferred to any third party under any circumstances. Information sharing described elsewhere in this policy excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information, including secure (SSL/TLS encrypted) transmission of form data, access controls limiting data access to authorized personnel only, and reputable third-party platforms that maintain their own security safeguards. No method of transmission over the internet is 100% secure, but we work to protect your information against unauthorized access, alteration, disclosure, or destruction.
Cookies & tracking
Our site uses essential cookies for basic functionality and — when enabled — analytics tools (Google Analytics, Google Tag Manager) to understand how visitors use the site. You can disable cookies in your browser settings.
Your rights
You can request a copy of your data or deletion of your data at any time by emailing info@shepherdshine.com.
Contact us
Questions about this policy? Email info@shepherdshine.com or call (561) 917-8600.