Terms of Service

Last updated: May 2026

Agreement

By requesting a quote, booking a service, or using this site, you agree to these terms. Shepherd Window Cleaning & Pressure Washing (d/b/a Shepherd Window Cleaning & Pressure Washing) provides exterior cleaning services across Palm Beach County and surrounding areas.

Quotes and estimates

All quotes are free and non-binding until you accept. Quotes are valid for 30 days. Final pricing may adjust if property conditions differ substantially from what was described.

Scheduling

We confirm appointments by text or phone. Weather-related reschedules are free of charge. Same-day customer cancellations may incur a trip charge.

Satisfaction guarantee

If you're not 100% satisfied with our work, we return at no charge to make it right. The guarantee applies within 7 days of service completion. Contact us and we'll schedule a return visit.

Payment

Payment is due upon completion of service. We accept credit card, check, ACH, and Zelle. Invoices include detailed service notes.

Liability

We're licensed and insured. Our general liability and workers' compensation coverage is available on request. We are not liable for damage from pre-existing property conditions, defective glass/seals, or owner-installed fixtures.

Photos & testimonials

We may photograph before/after results for portfolio, marketing, and social media use. Property addresses are never published. You can opt out by telling your technician on-site.

Contact

Questions? Email info@shepherdshine.com or call (561) 917-8600.